CheapestApp support

Help with CheapestApp for iPhone and iPad.

No results or too few results?

1. Check your internet connection. Search providers and retailer websites can be temporarily unavailable or block automated requests.
2. Try the product brand and exact model number. Remove unnecessary descriptive words but keep essential size, capacity or variant details.
3. Review your price limit, excluded countries, condition and auction filters. Older models may only be available used or refurbished.
4. Try a deeper search and keep the app open. iOS can suspend long searches in the background.
5. Use a browser-search or retailer link offered by the app to continue manually when a page cannot be checked.

Search coverage varies. No results does not prove the product is unavailable everywhere.

A price, product or shipping estimate looks wrong

Offers can change after a search. Confirm the model, variant, condition, stock, delivery eligibility, currency, tax and final checkout total on the retailer’s website. Send support the product link and a description of the discrepancy.

Retailer-page prices, comparison reports, search previews and saved/cached offers have different levels of verification. “Checked” describes available page evidence at the time of retrieval; it is not a guarantee of stock, seller reliability or checkout price. CheapestApp cannot guarantee the absolute lowest price.

Where is my order or refund?

Contact the retailer that accepted your order. CheapestApp helps discover offers but does not sell the products, take retailer payments or manage delivery, returns or refunds.

Keyboard, camera, microphone or location

Use the keyboard’s Search action or the keyboard toolbar’s Search/Hide controls when available. Camera, microphone, speech and location access are optional. Check permissions in iOS Settings if a feature is unavailable. You can type a product and enter a delivery location manually.

Do I need Apple Intelligence?

No. Core product search works without Apple Intelligence. Eligible devices can use optional system intelligence features, but all devices still need internet access to retrieve online offers.

Advertising and privacy

Where available, open CheapestApp Settings → Manage advertising privacy choices. If privacy setup fails, check your connection and use its retry action. Product search remains available even when ads cannot load. Advertising preferences do not control the separate privacy settings of retailer websites.

Read our privacy policy for information about search requests, optional permissions, local storage and Google AdMob. Privacy requests can be sent to appstore@animist.ee.

Remove saved information

Delete saved delivery locations in the app’s Locations screen. Deleting the app removes its ordinary local data; offloading it does not. Device backups and information held by external services are separate. There is no CheapestApp account to close.